FAQS

Q: How do I place an order?
A: Simply browse our products, add your favorite items to your cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed.

Q: Can I change or cancel my order?
A: Yes — as long as your order hasn’t been shipped. Please contact us at [email protected] as soon as possible. Once shipped, we may not be able to make changes.

Q: Where do you ship to?
A: We currently ship to the contiguous United States. We do not ship to Alaska, Hawaii, or U.S. overseas territories at this time.

Q: How long does shipping take?
A:  Standard delivery usually takes 7-15 business days. 

Q: How much does shipping cost?
A:

• Orders under $30: $5 flat shipping fee

• Orders over $30: Free shipping

Q: What is your return policy?
A: We offer a 30-day money-back guarantee. Items must be unused, undamaged, and in original packaging. Return shipping for non-quality issues is paid by the customer.

Q: How do I start a return?
A: You can contact us at [email protected]  Please include photos of the product and packaging.

Q: When will I get my refund?
A: Once we receive and inspect your return, refunds are processed within 7-14 business days to your original payment method.

Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods.

Q: Is my payment information safe?
A: Absolutely. Our site uses secure encryption to keep your payment information safe and private.

Q: Do your products come with a warranty?
A: Yes, we offer a 30-day warranty for all products. For quality issues, we’ll provide a replacement or full refund.

Q: What if my item arrives damaged or incorrect?
A: Please email us immediately at [email protected] with photos of the packaging and the item. We’ll resolve it for you right away.

Q: How can I contact customer service?
A: Email: [email protected]